Municipal · Pickup · Paid · Booking needed

Council bulky waste collection

Your borough will collect a sofa, mattress, fridge or washing machine from outside your home, once you have booked it. Enter your postcode on GOV.UK and it sends you to the right council.

Right for you if

  • It is too big for your bin, and you would rather it went from your doorstep than into a van you have to find.
  • You cannot move it yourself. They come and collect.

Look elsewhere if

  • You need it free.
  • You want a fixed price before you commit.
  • It is one small thing you could drop off yourself.
  • It is business waste.
  • You need it gone today.
  • It is paint, solvent, gas bottles or anything else hazardous.

Contact and booking

Phone
Not published
Email
Not published
Book online
Booking page
Address
Not published
Opening hours
Not published

Verification

Verified against an official source

Last checked 18 August 2026

That means we read a published source and it said this. It does not mean we watched them do it, or followed the material afterwards, that is a separate, deeper check this has not been through. How we check →


Sources


Part of How to get rid of stuff in London.


Something wrong here?

Why use it

There is no single London service, all 32 boroughs run their own, with their own prices and their own rules, which is why this starts with a postcode rather than a phone number. Expect to pay: GOV.UK's own wording is that most councils will collect large items "for a fee". Check your borough before assuming, because a handful include a few free collections a year and the difference between boroughs is real money.

Good for

  • furniture
  • mattresses
  • appliances
  • electronics

How it works

How you use it They come and collect it.
Cost Usually charged, and each borough sets its own fee. A few offer a limited number of free collections a year.
Booking Book in advance.
Service area All 32 London boroughs and the City of London
Run by Your London borough council, a municipal service

Where your things go

A named destination is worth more than a stated intention, and both are worth more than silence. This is the row to read before you book: if your item's row is empty, ask them on the phone and tell us what they say.

Not documented yet. This operator has not published what happens to each kind of item, and we have not been able to establish it from anywhere else. That is the gap, stated rather than hidden. If you ask them, tell us what they say.

Does it actually work

The part no company website tells you. Some of this comes from our checks, some from readers who used the service, and where nobody has told us yet, it says so.

  • Booking

    Their pages

    Book in advance.

  • Typical wait

    Needs reports

    Not established

    Nobody has told us how long they waited. Two reader reports would settle it.

  • Do they answer

    Needs reports

    Not established

    We read their pages, we did not phone them. One reader who got through would settle it.

  • Restrictions

    Their pages

    Households only · By appointment only · Not for business waste · No hazardous waste

  • Who it's for

    Their pages

    Residents of the area it covers, households, not businesses.

  • Last checked

    Pipeline

    18 August 2026

    Checked against the sources listed on this page.

What happens to it

  • Collected by the council
  • Disposed of

This describes the route the item takes, as the operator states it. We do not claim a recovery rate we have not seen evidence for.

What readers told us

Used them recently?

How long you waited, what they refused, whether anyone picked up the phone. Those are the three facts no website publishes and the ones the next reader needs.

Tell us what happened

Alternatives in London

Other places that will take things off your hands.

Read the full London guide