Government · Pickup · Drop-off · Free

Rücknahmepflicht im Handel (ElektroG)

A legal right rather than a service. Shops with over 400 square metres of electricals must take small appliances back free with no purchase, and must collect the old one free when they deliver a new one.

Right for you if

  • A kettle, a toaster, a laptop, or a fridge arriving to replace an old one.
  • It has to cost nothing.
  • You cannot move it yourself. They come and collect.
  • You can get it there under your own steam.
  • You want to turn up without booking.

Look elsewhere if

  • It is more than a household quantity.

Contact and booking

Phone
Not published
Email
Not published
Book online
Not published
Address
Not published
Opening hours
Not published
Website
Not published

Verification

Verified against an official source

Last checked 20 August 2026

That means we read a published source and it said this. It does not mean we watched them do it, or followed the material afterwards, that is a separate, deeper check this has not been through. How we check →


Sources


Part of How to get rid of stuff in Berlin.


Something wrong here?

Why use it

This is the answer for the electricals people assume have nowhere to go. Anything with no side over 25 centimetres can be handed in free, with nothing bought, at any retailer above the size threshold, up to three per appliance type. Buy a replacement and they must take the old one of the same type, free. And where a new appliance is delivered to your home, collecting the old one has to be free, and the retailer is obliged to tell you and to ask at the point of sale. Vapes and heated-tobacco devices are taken back by any shop that sells them, whatever its size.

Good for

  • appliances
  • electronics
  • batteries

How it works

How you use it They collect, or you can take it there yourself.
Cost Free. A voluntary collection offered outside the legal duty may be charged, so ask which one is on offer.
Booking No appointment needed.
Service area Not published
Run by Statutory retailer take-back under section 17 ElektroG, a government programme

Where your things go

A named destination is worth more than a stated intention, and both are worth more than silence. This is the row to read before you book: if your item's row is empty, ask them on the phone and tell us what they say.

Not documented yet. This operator has not published what happens to each kind of item, and we have not been able to establish it from anywhere else. That is the gap, stated rather than hidden. If you ask them, tell us what they say.

Does it actually work

The part no company website tells you. Some of this comes from our checks, some from readers who used the service, and where nobody has told us yet, it says so.

  • Booking

    Their pages

    No appointment needed.

  • Typical wait

    Needs reports

    Not established

    Nobody has told us how long they waited. Two reader reports would settle it.

  • Do they answer

    Needs reports

    Not established

    We read their pages, we did not phone them. One reader who got through would settle it.

  • Restrictions

    Their pages

    Household quantities only

  • Who it's for

    Their pages

    Residents of the area it covers.

  • Last checked

    Pipeline

    20 August 2026

    Checked against their published pages.

What happens to it

  • Recycled
  • Broken down for materials

This describes the route the item takes, as the operator states it. We do not claim a recovery rate we have not seen evidence for.

What readers told us

Used them recently?

How long you waited, what they refused, whether anyone picked up the phone. Those are the three facts no website publishes and the ones the next reader needs.

Tell us what happened

Alternatives in Berlin

Other places that will take things off your hands.

  • Reuse

    BSR-Kieztag

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    Takes
    furniture, mattresses, appliances, electronics, and 3 more
    View → Checked 20 Aug 2026
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    Takes
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    Won’t take
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    Cost
    On quote
    Where
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    Booking
    By phone
    View → Checked 20 Aug 2026
  • Reuse

    Fairkauf Sozialkaufhaus (Union Sozialer Einrichtungen)

    Union Sozialer Einrichtungen gGmbH (USE)

    Takes
    furniture, books, toys, clothes, and 1 more
    Where
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    Booking
    By phone
    View → Checked 20 Aug 2026

Read the full Berlin guide