Nonprofit · Drop-off · Free
Loja Social Dona Ajuda
A charity shop in the old Mercado do Rato that takes clothes, shoes, bags, accessories and household goods, sorts everything, and passes it on three ways.
Right for you if
- It still works or still fits, and you would rather it reached someone nearby than a container.
- It has to cost nothing.
- You can get it there under your own steam.
- You would rather it was used again than buried.
- You want to turn up without booking.
Look elsewhere if
- You have no way of getting it there.
Contact and booking
- Phone
- Not published
- Not published
- Book online
- Not published
- Address
- Rua Alexandre Herculano 64, antigo Mercado do Rato, 1250-012 Lisboa
- Opening hours
- Monday to Saturday, 11:00–19:00, and the last Sunday of each month. Closed on other Sundays and public holidays.
- Website
- Official website
Verification
Verified against an official source
Last checked 18 August 2026
That means we read a published source and it said this. It does not mean we watched them do it, or followed the material afterwards, that is a separate, deeper check this has not been through. How we check →
Sources
Part of How to get rid of stuff in Lisbon.
Why use it
This is one of the few places that will tell you where your things actually went. Everything is sorted: what is unusable goes for recycling, what is usable but not saleable goes to partner institutions, and what is in very good condition is sold cheaply in the shop. People referred by more than thirty partner institutions can take what they need for free, using a monthly voucher.
Good for
- clothes
- textiles
- books
- toys
- other items
How it works
| How you use it | You take it there. |
|---|---|
| Cost | Free to donate. |
| Booking | No appointment needed. |
| Service area | Lisboa |
| Run by | A Boa Vizinhança, a nonprofit |
Where your things go
A named destination is worth more than a stated intention, and both are worth more than silence. This is the row to read before you book: if your item's row is empty, ask them on the phone and tell us what they say.
Not documented yet. This operator has not published what happens to each kind of item, and we have not been able to establish it from anywhere else. That is the gap, stated rather than hidden. If you ask them, tell us what they say.
Does it actually work
The part no company website tells you. Some of this comes from our checks, some from readers who used the service, and where nobody has told us yet, it says so.
-
Booking
Their pages
No appointment needed.
-
Typical wait
Needs reports
Not established
Nobody has told us how long they waited. Two reader reports would settle it.
-
Do they answer
Needs reports
Not established
We read their pages, we did not phone them. One reader who got through would settle it.
-
Restrictions
Needs reports
Not established
Nothing published about what they refuse. If you are turned away, tell us what for.
-
Who it's for
Needs reports
Not established
Nothing published about who may use it.
-
Last checked
Pipeline
18 August 2026
Checked against the sources listed on this page.
What happens to it
- Donated to an organisation that will use it
- Put back into use
- Recycled
This describes the route the item takes, as the operator states it. We do not claim a recovery rate we have not seen evidence for.
What readers told us
Used them recently?
How long you waited, what they refused, whether anyone picked up the phone. Those are the three facts no website publishes and the ones the next reader needs.
Alternatives in Lisbon
Other places that will take things off your hands.
-
Donation
Banco de Bens Doados: Entrajuda
Entrajuda
- Takes
- furniture, appliances, electronics, other items
- Where
- Bairro da Quinta do Cabrinha
- Booking
- By phone
View → Checked 18 Aug 2026 - View → Checked 18 Aug 2026
-
Municipal
Recolha de Monos: Câmara Municipal de Lisboa
Câmara Municipal de Lisboa
- Takes
- furniture, mattresses, appliances, garden waste, and 1 more
- Where
- Lisboa
- Booking
- Book online
View → Checked 18 Aug 2026